From time to time, there’s always an article that proclaims a new technology as the demise of email. Advances in cell phones, voice mail, instant messaging, RSS, Facebook, Twitter, Google Wave – they all have been proclaimed as email killers. Facebook (and even Microsoft’s Sharepoint technology) have their place – facilitating the collaboration of groups […]
Mailtips in Outlook 2010
The Microsoft Outlook Office Team has been posting and previewing some of the changes that are coming with Outlook 2010. There’s come pretty cool stuff coming down the pike! One in particular has us pretty excited – the feature called “MailTips”. What are Mailtips in Outlook? Outlook Mailtips provides a functionality somewhat similar to our […]
Worst Email Mistakes
The Creative Group published a list of some of the mistakes that managers admitted to making. Note that these are just the ones they admit to – we have a feeling that there are many more that never see the light of day. Nonetheless, in the bullet list of 13 worst email mistakes 10 of them […]
More Reply To All Troubles…
Over at Roger Matus’ Death By Email blog, he reports that Reply To All in Outlook is undergoing another draconian suppression. This time instead of it being at the State Department it’s something much more closer to home: Nielson. It turns out that Nielson has turned off the Reply To All button, suggesting that they […]
Replying to everyone could be hazardous to your job
It happened again. It’s not their fault as not everyone knows about reply all email etiquette. They were simply trying to do their job, and so when the email arrived, each person would simply hit reply to all, instead of just replying to the original sender. In many organizations, this kind of behavior happens. But […]
Blog Overhaul
The addition of the blog to our site was a new experience for us. Finally, after a few months, we have updated the layout to match the main web site. We feel that the consistency of the look and feel is very important to both us and our customers. We are continuing to work on […]
Reflection: 2008
A lot has happened over the past year. We, at Sperry Software, have been very busy. Many hours have been spent increasing our ability to provide service to our customers. We attended conferences for the first time and added support staff. The implementation of our knowledge base system is the most significant source of information […]
Anti-Virus Issue
Within the last few days I was alerted that the latest version of McAfee anti-virus was flagging our SperryCallout.exe as a virus. I want to assure all of our customers, out software is tested with anti-virus and adaware software before it is uploaded to our website. We are working with McAfee to try and resolve […]