Technical Support – Sperry Software

Announcing Version 8.1 of All Desktop Outlook Add-ins

Sperry Mike — Tue, 20 Aug 2024 10:15:11 +0000

[Update 2024-09-19: Issues with the site have been resolved. The problem was that the database ran out space, which prevented basic functions from working, like checking for new versions, taking orders, and activating with order numbers. Space was freed up, the database compacted and everything now seems to be in order. If you experienced any […]

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A Recent Microsoft Update Breaks Some Add-Ins

Sperry Mike — Fri, 20 Jan 2023 16:53:54 +0000

If you have Auto Print, Auto Print Pro, Print On Demand, Save As PDF or Save As PDF Pro and you have recently received a Windows update (for example you might have automatic Windows updates turned on), then you may have recently experienced a bug where the add-in suddenly started failing to print or save […]

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Tightening Security in Safeguard Send for Office 365

Sperry Mike — Tue, 14 Jun 2022 18:28:44 +0000

As Safeguard Send for Office 365 matures, it’s important to tighten up security as more and more customers begin using it. As a result, we will be implementing security features in the add-in, and if you use this add-in, some changes will impact you in the next 30 days. We have implemented the following: 1) […]

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Planned Maintenance for Safeguard Send for Office 365 (Part 2)

Sperry Mike — Mon, 02 May 2022 17:26:36 +0000

We wanted to let you know that tonight we will be performing maintenance changes for the Safeguard Send for Office 365 add-in. Unlike last week, you will see changes (details are below). We plan on having the add-in be updated at any point during a two hour window starting at 8pm EST. There should not […]

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Planned Maintenance for Safeguard Send for Office 365

Sperry Mike — Mon, 25 Apr 2022 14:10:45 +0000

Tonight (April 25, 2022) we will be performing upgrades to the Safeguard Send App for Office 365 underlying architecture. The maintenance window will be open for two hours starting at 8pm EST, but if everything goes as planned, it will only be for a few minutes. Note that we are referring to the “pure” Microsoft […]

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2021 Road Map

Sperry Mike — Mon, 11 Jan 2021 14:43:27 +0000

Like many of you, we are formulating our goals for the upcoming year. While we’re not sure if we’ll reach them or not, it’s a good idea for us to let you know where we’re headed so you can make plans and generally look forward to upcoming new add-ins to make your life easier. Last […]

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Microsoft Word Security Notice – Fixed

Sperry Mike — Fri, 10 May 2019 11:45:22 +0000

Microsoft recently released an update that has begun to affect users of some of our add-ins. Specifically, the error looks like this: It reads “Microsoft Office has identified a potential security concern. This document contains fields that can share data with external files and websites. It is important that this file is from a trustworthy […]

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How to Use Outlook Rules (A Beginner’s Guide)

Sperry Mike — Tue, 19 Mar 2019 17:55:49 +0000

[Note: This article has been updated and moved here.]

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